Framework Design
description
Having the ‘RIGHT’ framework (onboarding, opportunity cost, value & outcomes, service level, knowledge, service automation, etc.) supported by ‘RIGHT’ value streams, and their refinement can enable your organization to maximize the value for your customers and stakeholders.
CXBERRIES Consultants will (re)establish the frameworks and value streams to steer value maximization, optimization, and effective value realization besides minimizing or eliminating value leakage. We will collaboratively drive value transformation for your organization.
differentiators
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Unique frameworks to map the 'RIGHT' value stream to meet specific use case
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Experience and expertise in framework and value stream design
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Unique Value based model to measure and report on value realization
benefits
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Customer focused Business and Enterprise aligned frameworks
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Outcome and experience focused value stream mapping providing holistic view of service journeys
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Collaborative approach to meet business and customer requirements that saves direct and in-direct cost and time
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Clear mapping & visibility of supplier dependencies and ownership in the value stream providing ‘RIGHT’ insights for value creation & optimization
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Identified automation & optimization opportunities across value streams